Report: Proposed class-action lawsuit targets ‘defective’ MyFord Touch

Filed under: Government/Legal, Technology, Ford, Lincoln, Mercury, Infotainment

A national law firm, Hagens Berman Sobol Shapiro LLP, has filed a proposed class action lawsuit whose presupposition is that MyFord Touch is defective. Specifically, the complaint states that the system – as well as the MyLincoln Touch and MyMercury Touch clones – often freeze, fail to respond to voice or touch commands and have issues connecting to mobile phones.

According to Hagens Berman managing partner Steve Berman, MyFord Touch is a theoretically “brilliant idea” that falls short in actual execution. Said Berman in a press release, “In reality, the system is fundamentally flawed, failing to reliably provide functionality, amounting to an inconvenience at best, and a serious safety issue at worst.”

Other MFT issues enumerated within the 41-page filing include problems controlling the window defroster, rear-view camera and navigation system. The suit maintains that Ford is aware of the problem but has yet to submit a workable and acceptable solution to MFT customers. Scroll down if you’d like to read the full press release.

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Proposed class-action lawsuit targets ‘defective’ MyFord Touch originally appeared on Autoblog on Tue, 16 Jul 2013 15:58:00 EST. Please see our terms for use of feeds.

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Jaguar recalling nearly 6,500 XJs due to defective windshield wipers

Filed under: Sedan, Recalls, Safety, Jaguar, Luxury

2011 Jaguar XJ

2011 Jaguar XJ – Click above for high-res image gallery

Jaguar has issued a recall covering 6,475 2010-11 XJ sedans built between July 28, 2009 and November 3, 2010 due to defective windshield wipers. The National Highway Traffic Safety Administration details the exact problem with these XJs, saying:

“The front wiper arms to spindle fixings were not torqued to specification during manufacturing. As a result, the securing nuts could fail to perform as intended, resulting in a loss of wiper arm synchronization and a clash of the wiper arms.”

Clashing wiper arms mean they could detach from the vehicle altogether, which is perhaps the last thing any driver would want to have to deal with on a rainy (or snowy) day. The full recall is expected to commence on or before December 13, and dealers will ensure that the wiper arms are securely fitted to the spindle. To read the full details, follow the jump for NHTSA’s release.

Gallery: Review: 2011 Jaguar XJL

2011 Jaguar XJL2011 Jaguar XJL2011 Jaguar XJL2011 Jaguar XJL2011 Jaguar XJL

Photos copyright (C)2010 Zach Bowman / AOL

[Source: National Highway Traffic Safety Administration]

Continue reading Jaguar recalling nearly 6,500 XJs due to defective windshield wipers

Jaguar recalling nearly 6,500 XJs due to defective windshield wipers originally appeared on Autoblog on Fri, 26 Nov 2010 18:44:00 EST. Please see our terms for use of feeds.

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